Sales Policy – Lanvis.xyz

At Lanvis.xyz, we are dedicated to providing you with top-quality vegetable cutters and kitchen tools. Our sales policy is designed to ensure a smooth, transparent shopping experience for all customers. Please read the following guidelines to better understand our policies and how we serve you.

Order Processing

  • Order Confirmation: After placing an order, you will receive an email confirmation with your order details. Please review your order to ensure all information is correct.
  • Order Processing Time: Orders are typically processed within 1-2 business days. If there are any issues or delays with your order, we will contact you promptly.
  • Payment Methods: We accept a variety of payment methods including major credit cards, PayPal, and other secure online payment systems. All transactions are processed securely.

Shipping and Delivery

  • Shipping Methods: We offer a range of shipping options, including standard and expedited shipping. The shipping method selected at checkout will determine the delivery time for your order.
  • Shipping Charges: Shipping fees are calculated based on the size, weight, and destination of your order. You will be informed of any shipping costs before finalizing your purchase.
  • Delivery Time: Delivery times vary based on location and shipping method. Typically, orders are delivered within 5-7 business days for domestic orders, and longer for international shipping.
  • Tracking Your Order: Once your order has been shipped, we will send you tracking information so you can monitor the progress of your delivery.

Returns and Exchanges

  • Return Policy: We want you to be satisfied with your purchase. If you are not completely satisfied, you may return your unused item within 30 days of purchase for a full refund or exchange. The product must be in its original condition and packaging.
  • How to Return: To initiate a return, please contact our customer service team at info@lanvis.xyz for return instructions. You will need to cover return shipping costs unless the product is defective or damaged.
  • Refunds: Refunds will be processed to the original payment method once the returned item is received and inspected. Please allow 5-7 business days for the refund to appear in your account.

Customer Support

Our team is here to help with any questions or concerns you may have. Whether you need assistance with your order, a product inquiry, or require support with returns, feel free to contact us.

  • Phone: (219) 972-3353
  • Email: info@lanvis.xyz
  • Address: 2200 LITCHWOOD LN, HARVEY, LA 70058-2219, USA

We value your business and aim to provide excellent service to ensure your satisfaction.

Privacy and Security

We take your privacy seriously. Your personal information is securely handled and stored in accordance with our Privacy Policy. For more details on how we protect your information, please visit our privacy policy page.

Why Shop With Us?

  • Top-Quality Products: We offer premium vegetable cutters that make food prep easy and efficient.
  • Fast and Reliable Shipping: We ensure timely delivery so you can start using your products without delay.
  • Customer-Centric Service: Our customer support team is available to assist you 24/7.

We appreciate your trust in Lanvis.xyz for all your kitchen tool needs. Enjoy your shopping experience!