Selling Policy

At Lanvis, we are dedicated to providing high-quality, handcrafted gemstone choker necklaces. Our Selling Policy ensures a smooth shopping experience for our customers.

1. Product Availability & Orders

    • All items are subject to availability. If a product is out of stock, we will notify you promptly.
    • We reserve the right to cancel any order due to pricing errors or suspected fraudulent activity.
    • Orders cannot be modified or canceled once they have been processed.

2. Pricing & Payment

    • Prices are listed in USD and may change without notice.
    • We accept major credit cards, debit cards, and secure online payments.
    • Orders are processed only after full payment verification.

3. Shipping & Delivery

    • We offer both domestic and international shipping, with estimated delivery times provided at checkout.
    • Shipping fees vary depending on the destination and shipping method.
    • We are not responsible for delays due to courier issues or customs processing.

4. Custom Orders & Personalization

    • Personalized jewelry requires additional processing time.
    • Custom orders are non-refundable and non-exchangeable, except for manufacturing defects.

5. Customer Support

For inquiries, contact us:
Address: 29451 Cypress Ct, Gold Beach, OR 97444, USA
Phone: (800) 501-6391
Email: contact@lanvis.com