Selling Policy
At Lanvis, we are dedicated to providing high-quality, handcrafted gemstone choker necklaces. Our Selling Policy ensures a smooth shopping experience for our customers.
1. Product Availability & Orders
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- All items are subject to availability. If a product is out of stock, we will notify you promptly.
- We reserve the right to cancel any order due to pricing errors or suspected fraudulent activity.
- Orders cannot be modified or canceled once they have been processed.
2. Pricing & Payment
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- Prices are listed in USD and may change without notice.
- We accept major credit cards, debit cards, and secure online payments.
- Orders are processed only after full payment verification.
3. Shipping & Delivery
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- We offer both domestic and international shipping, with estimated delivery times provided at checkout.
- Shipping fees vary depending on the destination and shipping method.
- We are not responsible for delays due to courier issues or customs processing.
4. Custom Orders & Personalization
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- Personalized jewelry requires additional processing time.
- Custom orders are non-refundable and non-exchangeable, except for manufacturing defects.
5. Customer Support
For inquiries, contact us:
Address: 29451 Cypress Ct, Gold Beach, OR 97444, USA
Phone: (800) 501-6391
Email: contact@lanvis.com